MSIG Europe (UK) Shortlisted for Claims Innovation of the Year at the 2025 Claims and Fraud Awards

MSIG Europe in the UK, in partnership with MPL Claims Management Ltd, is proud to announce its shortlisting for the Claims Innovation of the Year – Insurer Category at the 2025 Claims and Fraud Awards.

This recognition marks a significant milestone for MSIG Europe, representing the company’s first industry accolade since the successful completion of its merger and rebranding under the MSIG Europe name.

Driving Claims Innovation Through Digital Transformation

The nomination highlights the success of CDAP, developed in collaboration with MPL Claims Management, CDAP is designed to transform the claims experience by:

• Accelerating claims processing
• Enhancing transparency for policyholders
• Empowering customers with smarter, self-service options

This cutting-edge platform reflects MSIG Europe’s commitment to delivering innovative digital solutions that improve both operational efficiency and customer satisfaction in the insurance sector.

A Collaborative Effort to Shape the Future of Insurance

“We are incredibly proud of this recognition,” said the MSIG Europe UK team. “Our work with MPL Claims Management on CDAP reflects our shared vision of using technology to drive positive change in the insurance industry. This nomination reinforces our commitment to innovation, collaboration, and putting our customers first.”

The team also extended heartfelt thanks to MPL Claims Management for their close partnership and to the 2025 Claims and Fraud Awards panel for recognising the importance of advancing claims management through meaningful innovation.